Privacy & Data Processing Policy – Tennis Home Academy (Multi‑Sports Establishment)

Last Updated: 2025/sep

1. Introduction

At Tennis Home Academy (and Multi‑Sports Establishment), we are committed to protecting your privacy and ensuring that your personal data is handled responsibly. This policy outlines how we collect, process, and safeguard your information in full compliance with the Saudi Personal Data Protection Law (PDPL). By accessing our website or using our services, you agree to the terms of this policy.

2. Data We Collect

We only collect the information necessary to provide high‑quality services:

• Contact information: mobile number, email address
• Booking & payment information: reservation details, service type, coach, transaction records
• Technical data: cookies, IP address, device and browser type

We do not collect ID or residency numbers under any circumstance.

3. How We Use Your Data

Your data may be used for the following purposes:

• Managing bookings, schedules, and payments
• Providing updates, notifications, and service changes
• Improving service quality and enhancing user experience
• Complying with legal and regulatory requirements in Saudi Arabia
• Protecting our services from misuse or unauthorized activities
• Conducting aggregated and anonymized internal analytics

4. Data Sharing

Your data may be shared only with:

• Licensed payment service providers
• Coaches or staff members responsible for delivering services
• Government authorities when legally required
• Authorized IT, booking, or marketing service vendors

We do not sell or trade personal data under any circumstances.

5. Data Security

We implement industry‑standard security practices, including:

• Secure data encryption
• Protection against cyber threats and unauthorized access
• Role‑based staff data access
• Regular cybersecurity assessments

6. Your Rights

Under PDPL, you have the right to:

• Access your personal data
• Request correction or update of your information
• Request deletion of non‑essential data

For inquiries or requests: info@tennishomeacademy.com